Day Camp

Cancellation Policy

Please read our Terms of Service: https://www.southbaydog.training/terms-of-service. We will send out an email and ask you to fill out and sign after signing up for our class. Classes: Carefully consider your schedule and commitment before registering for classes. There are no refunds after fees are paid. Unused and paid fees are transferable to other classes or services if the trainer deems the reason for stopping current service is reasonable. If your dog is unable to attend due to an injury or illness during enrollment, you will be moved to another class without additional cost. If the instructor deems a dog inappropriate for group classes due to excessive aggression or extreme anxiety, you will receive a full refund minus any classes you attended. If we cancel a class, you will receive a full refund. Should classes be cancelled due to emergency situations such as weather or illness related issues we will offer an interactive online alternative which allows you to train your dog while interacting with your dog trainer. Private Training: I understand I need to provide at least 24 hours cancellation notice, or be not present at time of scheduled appointment, sessions fees are still due. For a package deal, the session will still be counted as one session. Sessions cancelled on time can be rescheduled if time and space is available but must be done as soon as possible or within 180 days of starting the first session. For optimal training results sessions should not be further apart than 7 days. Socials: We require a one time service agreement to be signed before booking a social date. I understand I need to provide at least 24 hours cancellation notice or reschedule my social online, or be not present at time of scheduled appointment, social fees are still due. Unless noted otherwise, no refunds will be given for no-shows.

Contact Details

• South Bay Dog Training

  186 East Sunnyoaks Avenue, Campbell, CA, USA